by Tim Madden | Dec 10, 2018 |
Case Study | Department of Education and Training (DET) - Home Education Unit Business Process Optimisation Industry: Education Client: Department of Education and Training Services: Business Process Optimisation Services BCI Technology were engaged by the Department of Education and Training (DET) in April 2018 to provide business process optimisation services to the Home Education Unit (HEU). The Education (General Provisions) Act 2006 recognises home education as an option for parents to meet their child’s educational requirements during the compulsory schooling and compulsory participation phases. A parent wishing to home educate his or her child must apply and be granted registration for home education for the child. With the growth of home education registration, the HEU had an increasing workload for the associated administrative operations and engaged BCI Technology to review and identify changes to business policies, processes, and procedures in alignment with the Act. More specifically BCI was engaged by the HEU to provide expertise in business optimisation to: Review current state policies, processes and procedures and advise HEU as to how they could be simplified and streamlined in order to reduce waste; and Identify options for enhancing current technology enablers within the fiscal, human and physical constraints of the HEU and...
by Tim Madden | Dec 10, 2018 |
Case Study | Department of Education and Training (DET) - Business simplification projects Industry: Education Client: Department of Education and Training Services: Business Simplification Projects BCI Technology were engaged by the Department of Education and Training (DET) to provide services to the Training and Skills (T&S) Division to assist in identifying business simplification projects that would deliver improved organisational performance. BCI were required to provide methods and expert advice to enable T&S to align resources, systems and employees to achieve strategic and operational objectives. The project provided a shared vision amongst stakeholders for how organisational, operational and individual performance could be improved in an efficient and effective manner through a business simplification program of...
by Tim Madden | Sep 10, 2018 |
Case Study | Department of Education and Training (DET) - Smart Classrooms eBusiness Strategy Industry: Education Client: Queensland Government | Department of Education and Training (DET) Services: Program and Project Management Timeframe: 4 Years Project Value: $100m BCI was engaged by Queensland Government to deliver the $150 million Smart Classrooms eBusiness Strategy (OneSchool) for 1276 state schools and 40,000 teachers in Queensland, addressing new ways of working. This engagement involved significant stakeholder consultation, best practice research, requirements elicitation and specification, process modeling and mapping, process improvement and service redesign as well as major workplace and workforce redesign and change management. The success of the smart classrooms strategy has been recognised as revolutionary and instrumental in advancing Education Queensland’s 21st century teaching and learning program. The development of the Smart Classrooms eBusiness strategy also led to BCI being engaged to plan, design and manage the successful delivery of a $100 million bespoke technology development of smart classroom enablers. As a result of this work, DET won a prestigious Australian Computer Society on-line systems award and numerous other awards within the educational sector and received a very high satisfaction rating from 96% of Schools (Principals and Teachers). The Queensland Government Chief Technology Officer acknowledged these programs of work as exemplary and one of only a few major QGovernment initiatives that have delivered measurable and material benefits within expected tolerances for scope, cost, time, quality and risks. Smart Classrooms was recognised by this review as being one of very few Queensland Government Programs successfully delivered on time and to budget, in the last...
by Tim Madden | Sep 10, 2018 |
Case Study | Department of Education, Training and the Arts (DETA) - Human Resource Management Information System (HRMIS) Industry: Education Training and the Arts Client: Queensland Government | Department of Education, Training and the Arts (DET) Services: Requirements, Program and Project Management, Stakeholder Management, Systems Integration, Organisational Development, Change Management Timeframe: 18 Months Project Value: $3m-$4m BCI Technology was engaged by the Queensland Government as the solution manager responsible to recover and/or re-platform each of the Department of Education and Training (DET)’s 5 software solutions including: Recruitment, Workplace Health and Safety; Payroll; Corporate Reporting and Talent Management. BCI commenced by developing a comprehensive requirements baseline for the program of 5 projects using various methods suitable to each initiative. Requirements were then used by BCI to assess feasible solution options and prepare business cases for each of the 5 projects in relation to recovery and / or re-platforming as follows: Recruitment as a bespoke software development; Transition to an alternative solution provider and platform for Payroll; Recover the workplace health and safety system by reverse engineering software requirements from the proposed COTS solution while at the same time developing Business and System requirements to specify configuration and customisation requirements for the software vendor so that the solution could be developed, tested and implemented in 1276 state schools as mandated under legislation within 6 months from commencing; Abandon the talent management project until more detailed requirements could be elicited and a formal evaluation of Commercial Off the Shelf Solution Options occurred; and Utilise existing technologies and Business Intelligence reporting capabilities for corporate reporting. BCI successfully managed the implementation of the Recruitment,...
