Case Study | Department of Education, Training and the Arts (DETA) - Human Resource Management Information System (HRMIS)

Industry:

Education Training and the Arts

Client:

Queensland Government | Department of Education, Training and the Arts (DET)

Services:

Requirements, Program and Project Management, Stakeholder Management, Systems Integration, Organisational Development, Change Management

Timeframe:

18 Months

Project Value:

$3m-$4m

BCI Technology was engaged by the Queensland Government as the solution manager responsible to recover and/or re-platform each of the Department of Education and Training (DET)’s 5 software solutions including: Recruitment, Workplace Health and Safety; Payroll; Corporate Reporting and Talent Management.

BCI commenced by developing a comprehensive requirements baseline for the program of 5 projects using various methods suitable to each initiative. Requirements were then used by BCI to assess feasible solution options and prepare business cases for each of the 5 projects in relation to recovery and / or re-platforming as follows:

  • Recruitment as a bespoke software development;
  • Transition to an alternative solution provider and platform for Payroll;
  • Recover the workplace health and safety system by reverse engineering software requirements from the proposed COTS solution while at the same time developing Business and System requirements to specify configuration and customisation requirements for the software vendor so that the solution could be developed, tested and implemented in 1276 state schools as mandated under legislation within 6 months from commencing;
  • Abandon the talent management project until more detailed requirements could be elicited and a formal evaluation of Commercial Off the Shelf Solution Options occurred; and
  • Utilise existing technologies and Business Intelligence reporting capabilities for corporate reporting.

BCI successfully managed the implementation of the Recruitment, Payroll and Workplace Health and Safety solutions for this program within the very tight tolerances for scope, time, cost, quality, risks, and benefits. This work was undertaken over an 18-month period and was fully completed and transitioned to the internal HR support services team on time.