Case Study | Department of Education and Training (DET) - Home Education Unit Business Process Optimisation

BCI Technology were engaged by the Department of Education and Training (DET) in April 2018 to provide business process optimisation services to the Home Education Unit (HEU).

The Education (General Provisions) Act 2006 recognises home education as an option for parents to meet their child’s educational requirements during the compulsory schooling and compulsory participation phases. A parent wishing to home educate his or her child must apply and be granted registration for home education for the child.

With the growth of home education registration, the HEU had an increasing workload for the associated administrative operations and engaged BCI Technology to review and identify changes to business policies, processes, and procedures in alignment with the Act.

More specifically BCI was engaged by the HEU to provide expertise in business optimisation to:

1. Review current state policies, processes and procedures and advise HEU as to how they could be simplified and streamlined in order to reduce waste; and
2. Identify options for enhancing current technology enablers within the fiscal, human and physical constraints of the HEU and Department.